Paytm, the leading fintech player is set to hire nearly 4,000 people over the next nine months as part of a pivot aimed at expanding its merchant network and artificial intelligence-driven product offerings.
As per a company statement, the increase would mark a roughly 10 per cent increase in its headcount, which stands at about 40,000 employees. Paytm is also laying off 1 per cent of its staff, or about 400 people, after the current performance appraisal cycle. The cuts follow more substantial reductions in the previous year.
The hiring push, including for senior leadership roles, will continue through March 2027.
“Over the last two months, we have added more than 800 people and are in the process of recruiting a further 4,000,” the company said in a statement.
One97 Communications, the parent company of Paytm has announced its financial results for the fourth quarter of the fiscal year ended March 2026 reporting a profit of Rs 183 crore.
The revenue from operations rose over 18% year-on-year to Rs 2,264 in Q4 FY26 crore compared from Rs 1,912 crore in Q4 FY25 while it also added Rs 178 crore from other non-operating sources, which took its overall revenue to Rs 2,442 crore in Q4 FY26.
Paytm has been revamping its business after it came under Reserve Bank of India (RBI) target over two years back.
It has laid off most of its staff over the past two years. Some got absorbed elsewhere in the fintech group.
The company has made its stock market debut in 2021, and was once backed by SoftBank Group Corp. and Alibaba Group Holding Ltd.
Paytm was founded in 2010 by offering prepaid mobile recharges and soon entered into digital payments and banking. Further in 2016, a currency note ban helped the company to dominate India’s fintech arena.
Paytm To Layoff 1% Staff, Hire 4000 New Employees In AI Pivot
