Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-recovery-mode-email-service.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-recovery-mode-email-service.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-meta-query.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-meta-query.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/l10n/class-wp-translation-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/l10n/class-wp-translation-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/default-filters.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/default-filters.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-duotone.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-duotone.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-user-query.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-user-query.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/script-loader.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/script-loader.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/media.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/media.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-http.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-http.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-application-passwords.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/class-wp-application-passwords.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-global-styles-revisions-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-global-styles-revisions-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-autosaves-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-autosaves-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-menu-items-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-menu-items-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-font-families-controller.php on line 1

Warning: Uninitialized string offset 0 in /srv/users/amstribuneusr12/apps/berlinverdict-aws/public/wp-includes/rest-api/endpoints/class-wp-rest-font-families-controller.php on line 1
NexerBit achieved a customer complaint handling rate of ‘93.7%’ in the first half of 2022 | Berlin Verdict

NexerBit achieved a customer complaint handling rate of ‘93.7%’ in the first half of 2022

It was found that ‘NexerBit’, a global derivatives exchange, achieved a customer complaint handling rate of 94.1% in the first half of 2022.

According to NexerBit, a global derivatives exchange, on December 5, from January to December 2022, NexerBit’s Vietnamese 1:1 Customer Center received 7,400 customer inquiries, and the complaint handling rate reached 94.1%.

In 2021, NexerBit has handled customer complaints by expanding the customer center, which was operated individually, by expanding Vietnamese-speaking staff to the global 1:1 customer center and opening it integrated. Among the types of inquiries received in the first half of 2022, inquiries about specific issues such as the customer verification system (KYC) and travel rules were the most common (38%). The next most common inquiries were about how to use membership registration and withdrawal, information change (20.3%), log-in (17.4%), deposit (15.7%), and customer confirmation registration (9.1%).

The NexerBit Global Customer Support Center (Vietnamese) divides and responds to about 50 types for efficient customer inquiry response. In addition, it is operated by assigning manpower according to the time period. The NexerBit Global Customer Support Center is making various efforts, such as education by type, on issues that can be predicted through monthly in-house training and working-level meetings. Various ideas and opinions for improvement received at the Global 1:1 Center are actively reflected in company policies.

And, NexerBit is establishing a wallet policy to protect safe customer assets. NexerBit also conducts tasks such as deposit and withdrawal management, handling of wrong deposits, and monitoring of abnormal transactions due to voice phishing or account hijacking. Furthermore, NexerBit establishes a wallet policy and monitors abnormal transactions to safely protect customer assets.

An official from NexerBit said, “As it is important to be transparent about the virtual assets customers invest in, NexerBit will also try to protect customers by collecting customer opinions and operating the exchange.”

Media Contact: 

Nex Limited Company, CS@NEXERBIT.com, NEXERBIT.COM

Information contained on this page is provided by an independent third-party content provider. Binary News Network and this site make no warranties or representations in connection therewith. If you are affiliated with this page and would like it removed please contact contact@binarynewsnetwork.com

News

Grape Launches Layer One Ecosystem to Power AI Driven Decentralized Internet

Victoria, Seychelles, 25th May 2023, ZEX PR WIRE, Grape is proud to announce the launch of its Layer One Ecosystem, powered by its DAG based...

The Fly Travel Club tokenizes the tourism sector with the world’s first travel NFT marketplace.

Madrid, Spain, 19th Jul 2022,  Since the arrival of Web3 the world has been changing and with it the travel industry as well. The...

Hustle Mama Magazine is Now Offering Multiple Tiers of Membership Plans to Give Women-owned Businesses a Place in Their Online Directory

The online magazine has its directory, which will now feature women-owned businesses in the trusted network of top-rated Entrepreneurs Fayetteville, GA, 30th June 2022, ZEXPRWIRE,...

SunState CDL Announces Innovative Partnership to Address Florida’s Trucker Shortage

SunState CDL: New Collaboration to Enhance Training, Provide Scholarships, and Guarantee Job Placements Florida, US, 30th July 2024, ZEX PR WIRE, SunState CDL, a leading provider...

David Weremay Discusses Financial Management for Business Growth–from Budgeting to Investment

Chicago, Illinois, 12th January 2024, ZEX PR WIRE, Renowned entrepreneur and business consultant David Weremay is set to share valuable insights into financial best...

Tennessee Roofer James Kenton’s Cutting-Edge Metal Roofs Set to Redefine Industry Standards for Longevity and Aesthetics

Kenton’s MetalMan Roofing System paints a picturesque façade while resisting extreme weather events and environmental pollutants. Mt. Juliet, TN, 18th August 2023, ZEX PR WIRE, Traditional...

Opside Incentivized Pre-alpha Testnet is Now Live

Hong Kong, May 24, 2023, ZEX PR WIRE, Opside launched its Incentivized Pre-alpha Testnet on May 24th at 0:00 UTC, expected to run for about...

The Rise of $SNORT: A Meme-Coin to Watch on Base Chain

Dubai, UAE, 1st July 2024, ZEX PR WIRE, The cryptocurrency market is constantly evolving, with new projects and tokens emerging to capture the interest...

IMPLANT CENTER SERVING PATIENTS IN SIX LOCATIONS ACROSS SOUTHERN FLORIDA

United States, 9th Jun 2023 – Implant Center of Miami, a leading provider of advanced dental implant and comprehensive cosmetic dentistry services, is pleased...